Are There Any Scam or Fraud Complaints about 12bet?

12BET takes security seriously, which unfortunately translates into long waits for withdrawals to process. Make room for a maximum of seven days for this. Accounts are carefully verified, a fact that has allowed the bookmaker to keep a squeaky clean record. Most outstanding complaints of nonpayment have been addressed and found to be groundless. 12BET is registered with the Gambling Commission and is thus regulated. It scored well on for its trustworthiness and is licensed in the Isle of Man. It verifies the age of its users and checks identities. Its entry into Europe has been accompanied by a suitable change in verification measures, along with staunch anti-fraud techniques. It uses ID3 technology to block countries it is not licensed to operate in and has no legitimate scam or fraud complaints.


The Available Deposit And Withdraw Methods

There are many ways in which you can make a deposit and withdrawal with 12BET including the following methods:

Are There Any Problems Regarding Withdrawals at 12bet?

Any bookmaker as large as 12BET has its share of withdrawal complaints. Fortunately, the site’s negative reviews stem from its stable security tools and not fraud. 128-bit encryption protects you from theft, which is why all names and details need to be registered prior to withdrawal. Users find the process laborious and time-consuming, but it’s a necessary evil in an age dominated by cybercrime. The bookmaker also requires punters to bet a minimum of 100% of their deposit before they can withdraw. When the terms aren’t met, a 20% fee is levied. Copies of your passport, driver’s license, or photo ID card will be requested along with proof of address. In some instances, users have been asked for other documents over and above these. This is the most frequent cause of withdrawal complaints.

Fund-out requests are subject to changes in charges, but 12BET informs its members by email well in advance. Withdrawals can’t always be made into the same card used to deposit, which has resulted in a number of negative reviews. However, customer service representatives do an excellent job of alerting users and making alternative arrangements for payments. The site’s withdrawal complaints are generally caused by punters failing to read the terms of use, which are made available on the site.

Customer Support - Everything You Need to Know

Live Chat Icon Live Chat
Phone Icon (XXX) XXX-XXX-XXX

You are unlikely to struggle to use 12BET given that it offers 24/7 support. A help button is conveniently located at the top of your screen, but this will only open up a FAQ area. Customer service agents man a full-time live chat line. If you prefer email or snail mail, these are offered, too. The bookmaker has social media pages and an MSN account that are well monitored if you need to request support that way. 12BET’s customer service received an impressive rating of 8/10 by WOSB, with an average response time of almost 400 minutes. Service representatives are friendly and helpful, and their coverage of events is excellent. Live streaming is a part of their service, and agents speak Spanish, Cantonese, Thai, English, and Indonesian.

Live chat is filtered according to the kind of support you need. This keeps the queue flowing smoothly so that waiting times can be diminished. 12BET offers some of the most well-reviewed support in online betting. Some queries are automated, which can lead to frustration if your problem is not a standard one, so read the terms of use before opening up that chat window. These can be accessed via the ‘help’ button. Bear in mind that UK sports betting is regulated by multifaceted laws, and they affect the complexity of the service you receive.

Betting Coverage and Live Streaming

  • Live Streaming

Part of the thrill of sports betting is the fact that it makes the game a far more festive event. Unfortunately, 12BET do not have a live streaming feature. Unlike most sports betting sites, however, 12BET’s social media aspects are exceptionally well developed. You can place and adjust bets mid-game and talk to other punters via forums and message boards.

The bookmaker specialises in two sports but offers excellent coverage of most others, including a range of obscure games. Its sports markets represent a huge range of leagues and contests, along with major leagues for a large number of lesser-known sports. 12BET’s racing markets are well covered in the UK. Irish horseracing comes with a best-prices-guaranteed offer and plenty of information to inform your choices. 12BET’s betting options are well covered, too, offering all you would expect from a reputable bookmaker. Handicap and head-to-head markets are covered, along with half-time settle, which lets you bet twice in a single game.

12BET accepts high-stakes bets, the limits of which increase when your 12BET account is confirmed. 12BET’s football coverage is among the best in Europe, and every football fan should have an account. All major basketball and tennis matches are covered. The site doesn’t serve U.S. markets, but it does let users bet on American football. Volleyball, water polo, squash, table tennis, cricket, field hockey, and darts are on offer, too. Asian handicap betting is the most prominent on 12BET given its Asian foundation. It covers horse racing well, providing you with race cards detailing stall draw numbers, trainers, jockey silks, and weights. Golf and tennis have particularly good odds, but streaming is less elaborate than some competitors’ offerings.

In Play Betting - What Is In Play Betting And Does 12bet Support It?

  • 12BET Supports In Play Betting

In-play betting is an excellent way to improve your odds. It lets you analyse the progress of your matches and bet in the middle of a game. The site offers live quarter betting on basketball and tennis. It also offers half time settle betting on football. This allows punters to bet twice on the same game—once before kick-off and again at halftime, which adds a fascinating new layer to punting strategies and gives you the chance to spread your bet if a player has been taken out of a team or a red card has been earned. The in-play betting policy is somewhat complex. The site’s data is offered in good faith and no liability is taken for errors. Betting can be considered invalid if an event starts early and your bets arrive late unless in-game betting has specifically been allowed for that match. Bets cannot be amended after they’ve been confirmed. It’s best to make sure you have a backup streaming option if you intend on betting in-play in case the site crashes. Watching the game live gives punters an advantage over website users.

Mobile Betting - How Easy Is It To Place A Bet From Your Smartphone?

Android App Not available for Android
iOS App Not available for iPhone
Windows App Not available for Windows
Mobile Site Available for Mobile

12BET’s mobile application supports deposits, bets, and withdrawals from tablet and smartphone. It offers a responsive layout, so it will display correctly regardless of your device’s parameters. Live support can also be accessed from your phone. The 12BET app was created for users who are on-the-go and need to spend time away from their computers. The wireless sportsbook market is strengthening as devices evolve. 12BET’s mobile page has been designed for ease of use and offers a WAP-specific service for older phones. This option lets you bet, check your balances, and view your account statements. Android, Windows, iOS and additional platforms are supported, and all are kept secure with the use of QR code scanning. If your connection is lost, unconfirmed bets may fall through the cracks. As long as you’ve been given a receipt number prior to signal disruption, you can continue using the site as soon as your connection returns. 12 bet mobile also lets you monitor scores and odds in real time. Account management options can be adjusted via phone.