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21.co.uk Review – Learn About 21.co.uk Live Chat, Complaints, Withdrawal Problems, In Play Betting and More

21.co.uk is a leading gambling platform that serves punters in the UK and beyond. The bookmaker has built a name for offering a wide variety of games that cover of many major and small tournaments. Therefore, punters on the site have access to many betting options and events. You can also access the sportsbook via the desktop and mobile platforms. It also has regular bonus offers and friendly customer service. It is important to check the reliability and usability of a bookmaker’s account before signing up. This 21.co.uk review looks at some of the salient features of its sportsbook to help you determine if it is worth your time and investment.
  • Frequent Promotions
  • Live Chat
  • Dedicated Mobile app
  • Live Streaming & In-Play Betting
  • Licensed and regulated by the UKGC
  • Not as many markets as some competitors
  • Customer Support is only in English

Are There Any Scam or Fraud Complaints about 21.co.uk?

The bookmaker has not had any fraud claims lodged against it by any player. It has maintained a clean sheet for the time it has been in operation. Part of the reasons why it has been able to keep its players safe is investing in security systems.

The bookmaker has a fraud detection unit, which checks money laundering, internet security and suspicious activities. It flags down accounts that that are suspected to be fraudulent. Besides, 21.co.uk has invested in SSL encryption to prevent the tapping of information between the user’s device and the ac website. It is also a member of such gambling welfare organisations as GameStop and GamCare to enable players to take control of their betting activities.

The Available Deposit And Withdraw Methods

At 21.co.uk, customers can deposit and withdraw cash using cards, bank transfer or e-wallets. For cards, you may use MasterCard or Visa. The e-wallets on the site are PayPal and Skrill. The minimum and maximum deposits and withdrawals, as well as transaction fees, depending on the method used. Read more on the table below.

Time of Processing
1 day
Limit Minimum
Limit Maximum
Time of Processing
Limit Minimum
Limit Maximum
1 day

Are There Any Problems Regarding Withdrawals at 21.co.uk?

You may encounter some problems when you wish to withdraw your funds from your 21.co.uk account. The bookmaker may deny a withdrawal for such reason as funds below or above the provided limit or using an account that is not verified.

There may also be delays in completing withdrawals. This may be occasioned by a technical error, an account that is not verified. To ensure that you get your cash on time, withdraw early in the week when there is low withdrawal traffic. You may also use methods that take less time to complete a withdrawal.

Customer Support – Everything You Need to Know

Live Chat

If you face a problem when using the gambling site, you can seek help from the FAQ. It lists answers to popular issues such as opening accounts, resetting passwords, placing a bet and transacting with the account.

If you do not get a sufficient answer, you can contact customer service via live chat or email address. The live chat is available as a pop-up feature while the email option is available under the link ‘email us’.

Live Chat at 21.co.uk: What Is the Quality of the Service?

Live chat is the fastest method to access customer service. You just click the live chat icon and write your question. It also allows you to contact the service without leaving the site.

You should be attended to in about a minute or so on the live chat. The bookmaker requires you to identify yourself by name and then ask the question. You can ask anything from opening an account to 21.co.uk bonus code. The customer service team is friendly and handle issues professionally.

Betting Coverage and Live Streaming

  • Live Streaming

21.co.uk website covers over 20 sports. These include ball games like football, basketball, baseball and rugby. It also covers racing, horseracing, virtual sports, cycling, golf and cricket. You can select the game you wish to bet on the left of the sports betting page.

Unfortunately, the platform does not offer live streaming services. If you wish to follow live games on your 21.co.uk account, visit the live betting section and view the live updates of the games on the field. Keep checking the website should it decide to start live streaming sports from various sources around the globe.

In Play Betting – What Is In Play Betting And Does 21.co.uk Support It?

  • 21.co.uk Supports In Play Betting
In-play betting involves wagering on live games. It allows players to view the games for some time before determining the market on which to wager. The 21.co.uk app supports in-play betting. If a game is already listed in the pre-match section, you can bet on it on the in-play platform. The bookmaker also provides real-time results for the games on this platform to help punters make an informed choice. Odds in in-play are similar to those on pre-match but some may be unavailable with time. You may also find a 21.co.uk bonus code that you can use in live betting.

Mobile Betting – How Easy Is It To Place A Bet From Your Smartphone?

It is easy to place your bet using a mobile device. 21.co.uk has a responsive mobile platform that lets you navigate various pages without having to zoom in to read the content. It has also changed the design of the mobile page to include a flowing betting page where you can select markets without having to move back and forth after each selection.

Besides, all the features of the main platform are also available in the mobile sportsbook. Therefore, you can complete a transaction (deposit or withdrawals) or play with the balance that is already in your account. All bonuses and betting markets on the main platform are also available on the mobile website.

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