Betway Review – Learn About Betway Live Chat, Complaints, Withdrawal Problems, In Play Betting and More

This bookmaker has been called the best in the UK, it has been called the UK’s newest betting friend, and Betway has been called a scam by some people. This company has been online since 2005: this gives it great experience in the sports betting market. What gives Betway credibility, however, is the fantastic services that the bookmaker offers to its customers. The bookmaker does not have a long history compared to most companies offering similar services, but for its usability, the bookmaker is worth a chance. Below is a detailed Betway Sportsbook review to elaborate more on the services offered by the bookmaker and the quality of these services.

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Pros and Cons of Betway


  1. Superb Sports Betting Offer
  2. Very High Betting Odds
  3. Numerous Deposit and Withdrawal Methods
  4. PayPal Accepted
  5. Special Promotions for Chosen Games from the Premier League


  1. Live Streaming not Available in Some Countries

  • The bookmaker has a slick website with an equally great design to help the new and prospective players to easily navigate.
  • The languages offered differ, giving players from around the world who are not so well versed in English a chance to still play at the bookmaker. The numerous languages allow the bookmakers get information to ensure they give the best to their customers.
  • Online, one may find that the only sports being catered for by bookmakers are horse racing, football, basketball, tennis, and badminton: the less familiar sports like greyhounds racing and others are ignored. Betway offers its players a chance to bet on any and all sports across the world. In addition to the 28 sport markets players can choose from, Betway offers marginal betting on sports like judo, beach volleyball, Pesäpallo, and e-sports.
  • Betway offers many services to its customers, including in-play betting, a quality sportsbook with live streaming and mobile betting.
  • The coverage of UK sports by this sportsbook is out of this world: customers will find that English division of football matches are covered up to the 8th tier of action.
  • New customers can claim a Betway bonus to match their initial deposit up to £30. As long as a minimum of £10 is deposited into an account by a customer, they qualify for the offer.
  • The customer service at Betway is not only easy to reach, it is also helpful and informative.
  • There are mobile applications offered for iOS and Android devices, this has allowed players to access the site at any time and wherever they are.
  • There are multiple withdrawal methods offered at Betway; this has made things convenient for their players as they can choose the method they trust most.
  • When at the site, players feel the interactive nature of Betway in play. There are tips offered to give punters insights into the different sporting markets available at the site. As a result, players find it fast and easy to place their wagers on the different sporting events.
  • At Betway, it is not so much about how much a player wants to wager, but about how they want to wager. There are multiple options give to customer as to how they want to place their bets, and if there is anything that can get customers hooked to a bookmaker, it is the availability of more than one option.
  • All customers need to do to get started at Betway is deposit a minimum of £10 into their Betway account. This is a little and affordable amount, not to mention reasonable amount for first time players at a betting site.
  • The odds provided at Betway could use some improvement. For English premier leagues, for instance, the odds range between 107-107.5 %. This is poor considering what other sports books offer.
  • The scam of the company withholding winnings from players is all over the internet. For a prospective customer who wishes to join the bookmaker, they are likely to be turned away immediately they search for the reviews of this bookmaker online.
  • The live streaming services are only offered for a selection of sporting events: the major leagues are not showed to customer live.

Are There Any Scam or Fraud Complaints about Betway?

The bookmaker was given a rating of B. In the past, there has been a scam report on this bookmaker where Betway was accused of not paying its players. The company used to treat the players who lost well, but once they started winning, they would find a problem with their accounts, or something else would happen and they would be cheated out of their winnings.

Due to this, Betway lost its market; professional reviews on the bookmaker made the place out to be the worst online bookmaker that players could ever sign up to. There was a shift in management, and although it took a while, Betway is now back on its feet, serving and paying customers their due whenever they win fair and square. There are customer reviews online where previous customers still complain about the scam artists pretending to be a legitimate online sportsbook service.

Today, Betway has sponsored events and generally outlaid a lot of money to get back their place in the world of online sports books. The scam scandal at the company took a toll in the still relatively young bookmaker, but it was able to recover and is now on the road to truly one of the best not only in the UK but in the entire world.

The Available Deposit and Withdraw Methods at Betway

Depending on the country that a customer is from, there are different deposit and withdrawal methods available to them. The payment methods, for the purposes of depositing and withdrawing funds from the bookmaker, are: VISA, Neteller, Skrill, MasterCard, ClickandBuy, Entropay, Paysafecard, bank wire transfer payments, Citadel Direct payment, Ezipay, Astropay, eCard, WebMoney, QIWI, Sofort, and Ukash.

Are There Any Problems Regarding Withdrawals at Betway?

In the past, the bookmaker has had some problems with withholding funds from players. A player would withdraw fine the first few times they have made their winnings, but the moment they start to win big, the bookmaker would prevent them from withdrawing their funds from their accounts.

The other problems with withdrawals arise from the waiting time. Some withdrawal methods, like the use of e-wallets and credit or debit cards, are faster than others, like the use of bank wire transfers. Players usually have to wait for a few business days before they can access their funds, but in some cases, customers have complained of being made to wait for more than five days for their funds to be processed. In such cases, the customers usually found that their accounts had either been closed or their winnings had been taken from their accounts by Betway. This was before the change in management at the bookmaker. With the new, redefined company in place, players should expect a lot more improvement when it comes to a withdrawal of funds.

Customer Support

The customer service department is comprehensive and wide. For starters, there are three different numbers by which customers can reach the bookmaker customer support staff. There is a number to be used by players from the UK, a number to be used by players from Canada, and a third number to be used by players from the rest of the world. All of these lines can be accessed at any time, 24/7. There is also an email support program where customers can reach the support staff at any time. The replies on the emails come after only a few hours of waiting.

The live chat service at Betway is advanced to give the best customer experience to the players who wish to reach the customer supports staff at the bookmaker. The live chat service replies to the complaints of customers within seconds; the most they have to wait for a reply is a minute, maybe less. Bookmakers are usually rated as per the type of live chat service that they provide, and for this company, the test has been passed seeing as the live chat offered at Betway is fast and efficient on all levels.

Betting Coverage and Live Streaming at Betway

The live streaming service at Betway is extensive and unique. The bookmaker offers live streaming for the Russian Ice Hockey League, the Euro Volleyball, and the ATP Tour Tennis. To be honest, these sports are not exactly everyone's favourites. Players want to watch some live football, some horse racing and some basketball. Betway also offers players the option to watch German Bundesliga matches live. It has been said that the reason there are limited live streaming offers at Betway is because of licensing issues. Live streaming is restricted in some countries, and that the issue is beyond the control of Betway. Customers can only hope that in the future, they will be able to stream live events from all over the world after the bookmaker strikes some licensing deals to expand its place in the market.

In Play Betting - What Is In Play Betting and Does Betway Support It?

The bookmaker offers in play betting to its customers on all the sporting events. The best markets for in-play markets are announced on the bookmaker website during sporting events, where players can then choose to place their bets on games even while they are in progress. The thrill of sporting events is usually multiplied by the factor of money; that is the whole idea behind sports betting. The idea of in play betting is meant to increase this thrill even more, and the fact that Betway offers this option to its players attracts a wider market to the bookmaker.

Mobile Betting - How Easy Is to Place a Bet from Your Smartphone?

The bookmaker has an amazing mobile website, but they also have an even more interesting iOS app and Betway Android app. The betting experience using one's smartphone, especially if it is done through the mobile application, is exciting. It is easy, highly customise-able to a player's preferences and fast, even faster than the desktop bookmaker.


Therefore, for any player looking for an epic experience on sports betting, Betway may surprise you. The numerous languages offered by the bookmaker allows players to have the best moments at the site.

Betway was last rated on with 9.3/10


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