Coral are a well-established brand in sports betting and are a very popular choice with many customers; they offer a wide range of sports, from snooker to tennis, greyhound racing to ice hockey, and football. Within each sport there are categories, these range from the various UK football leagues, to the weights in boxing or the different tournaments in golf. As well as the better know fixtures, Coral also cater for customers who enjoy betting on more unusual ‘virtual sports’; here it’s possible to create a fantasy team from selected players and then bet on computer generated matches and leagues. The Coral Sports Book Review names them as the UK’s largest bookmaker and also awards them a very respectable B+ rating.
At Coral, it is possible to bet at any time of the day and from any location with an internet connection, their entire website is mobile enabled and simple to access on the move. The sports betting page on the Coral website is packed with utility, clearly presented and very easy to navigate around.
The online streaming service includes the latest in horse racing, football, tennis and any other major fixture that is happening. Their huge sporting archive can be used by people who want to improve their understanding of a particular sport, in order to boost their chances of success with future bets.
Coral has a slick site and there are very few cons to report, the only problem some clients may encounter is if the website is down for a brief amount of time. Some people may also be put off by the sheer volume of choice on offer and certain areas of the website are more complex to navigate than others. Many customers have been confused when browsing the horse racing section in particular.
Everyone in the UK has heard of Coral bookmakers and their sports betting online pages are an extension of that high street service. In bookmakers across the UK, they have earned an excellent reputation amongst betting fans and are considered a trustworthy choice. Their online arm, Coral Interactive, is licensed in the UK by the Gambling Commission, this guarantees the safety of client’s money and that winning wagers will always be honoured. No major issues involving accusations of Coral being a scam, or taking part in any kind of fraud have been reported. However, some past customers feel the company is not transparent in their advertising when it comes to potential rewards and bonuses. Some people feel that the incentives offered when they signed up have never materialised, and that goes for the Coral VIP Priority Scheme as well. To qualify for this scheme customers have to reach a specific deposits total within each calendar month, but the lack of benefits have disappointed many people.
The minimum customers can withdraw is £5 and the funds will usually take between 2 and 5 days to arrive.
To make a deposit at Coral, clients need to click on the Deposit button or visit their account and navigate to Make a Deposit. There are many payment methods to choose from and customers can select their preferred option from Maestro debit cards, Visa credit cards, or Skrill, PayPal, Eco and Neteller eWallet services, or Paysafecard vouchers.
They can also opt for using Coral’s unique Connect card; this card is topped up by making a cash payment in any one of the company’s high street bookmakers, then these funds can be deposited into their online account. Whichever method clients use, the funds are credited to the account and made available immediately. Withdrawals can be made direct to a bank, or by any of the deposit methods above – aside from the Connect card.
Although some people have reported having issues with withdrawing their winnings from a Coral account, these incidents are rare and there is no evidence of any significant problem. There are a number of legitimate reasons why Coral may not allow clients to withdraw money. The most common reason is that they still have a remaining amount of bonus left on their balance, once the bonus has been spent and the betting requirements fulfilled, the money will be available. Some clients cannot withdraw their funds because that have not passed the Coral verification procedure and others have not made a deposit on the payment method they have registered to the account. To prevent fraud, Coral ask all clients to make a deposit before trying to withdraw any money. This ensures that the payment method is active, and registered to the account holder.
Coral have a Contact Us page where there are details of how to get in touch with them. If clients have any queries or questions about the service, they can email Coral via [email protected], the subject line should read FAO Customer Support Team. If a more immediate response is needed, the free phone number for Online Support is 0800 44 0011, for Customer Care, it’s 0800 169 0299. For a less speedy reply, customers can write to Coral at Coral Interactive (Gibraltar) Ltd, Suite 711, 1st Floor, Europort, Europort Road, Gibraltar. Customers can also contact the company via their social media accounts; they have a busy Facebook page and a regularly updated Twitter feed.
Coral also support their customers by providing information on the Gamble Aware website, this organisation helps keep customers safe and ensures they have a fair experience when gambling.
The Live Chat service is easy to access but it can take a while for a Coral representative to come online, the delay is probably due to the number of people seeking assistance. This means customers can find themselves in a queue with the automated system referring them back to the help centre while they wait. It is not ideal, but when someone does become available, they are very knowledgeable and quick to provide assistance with a range of different queries.
Customers can now watch all their favourite sporting fixtures as they unfold, with the Coral Live Streaming service. If there is a green play symbol inside a green square, that signifies that the event can be streamed from a smartphone, PC, laptop or tablet, so long as the device is connected to the internet. In total, Coral have around 2000 streamed events each week, all of which can be accessed directly from their site. This free service includes football matches, tennis games, snooker, badminton, darts, volleyball and more.
For each of the sports on offer, Coral provide comprehensive betting coverage. This is a full service and includes the odds they are offering on everything taking place, from the most popular events to more niche sporting fixtures.
In play betting is a very fast growing medium within the industry and it is fully supported at Coral. They are embracing it as a fun way to offer customers more markets, more matches, a better scoreboard and the chance to personalise a page. In-play betting is an exciting way of placing a wager and is also known as live or in-running betting by other bookmakers. It involves placing a bet after an event starts and right up to the time it finishes. Customers might place a bet halfway through a football game, towards the end of a horse race, or in the early stages of a cricket match – there are numerous possibilities. In play betting does offer advantages to the person placing a wager, primarily they benefit by being about to assess the way things appear to be going before making the bet. It’s always helpful to read statistics and study form, but getting a taste of the action before laying down any money can make a real difference on the day.
To help customers make the right decisions, Coral display team statistics, the time of each game and the score, alongside each fixture that it is possible to bet in play on. However, it’s definitely worth remembering that these figures are only ever intended as a guide, sometimes lines may take a while to update or crucial information could be delayed. If players lose out on a win because the in-play betting information was inaccurate, Coral will not accept any responsibility.
Coral are one of the many bookmakers in the UK which have expanded their online and high street service, to include betting from a mobile device. This makes it easier to place a bet on the go and the process is just as simple from a mobile. Once it’s downloaded the Coral betting app enables players to bet on thousands of events, watch streamed sports, and read news on the latest results. Bets can be placed and followed seamlessly between any mobile enabled device, which has account access; there are also special Coral sign up bonus and enhancements offered exclusively to app users. Clients can make deposits, request a withdrawal and view the history of their account at any time from within the app. People using the app from an iPhone can use their PIN Code and Touch ID to open the app, this makes it easier to log in and increases security.
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