Are There Any Scam or Fraud Complaints about Grosvenor Sport?
This bookmaker has taken all the necessary steps to reassure players that they are secure and operate legally. Grosvenor Sport Account holders can rest assured that they have not signed up for anything fraudulent. Every transaction which takes place on their website is protected by Symantec. This means that across tablets, mobiles and desktops, each page is with resilient encryption.
Grosvenor Sport is overseen by the UK Gambling Commission and players can view their seal on the bookmaker’s website. This means that the sportsbook has been independently audited to ensure that it meets the strict criteria laid down by UK law. Particularly in terms of fairness and responsible gaming. Also, they provide a link to GamCare, an organisation which promotes healthy gambling and provides help to people who may need it. Finally, Grosvenor Sport uses the service of eCommerce Online Gaming Regulation (e-COGRA). e-COGRA is an international testing agency based in London, advising companies on fairness, security and integrity in gambling.
The Available Deposit And Withdraw Methods
Grosvenor Sport a number of secure methods Including PayPal, Visa, MasterCard, Neteller, Skrill and Paysafecard. Once a member has made a deposit using one of these methods, payments are usually by the same method. The one exception is a Paysafecard.
Are There Any Problems Regarding Withdrawals at Grosvenor Sport?
There are no reports relating to issues when making a withdrawal. However, there are times when getting access to winnings can be more complex. Amounts of over £15k will need verification by customer services. And for players who use certain types of MasterCard, Grosvenor will process a bank transfer instead.
Finally, before agreeing to an initial withdrawal, Grosvenor will always ask for proof of identity. And will not pay out until they are happy with the documentation supplied
Customer Support – Everything You Need to Know
The customer support at Grosvenor Sport is very well thought out, with plenty of different options available. There is a 24hour helpdesk reachable 7 days a week. Live chat is always popular with punters who want a quick response, but they can also be contacted by phone. People who prefer getting things in writing can email the bookmaker direct or even write to them. Customers can also look for an answer in the Grosvenor Sport Q and A section. It’s not the most comprehensive of lists, but for a more general answer, it could be useful.
Live Chat at Grosvenor Sport: What Is the Quality of the Service?
Anyone who wants an immediate answer to a query has the option of using the Grosvenor Sport live chat feature. It’s very easy to use and starting a conversation involves clicking on Contact Us at the bottom of any page on their site. In a matter of seconds a team member will come online, although, at busier times, it’s always possible that there will be delays.
Once the conversation has begun, their name and a welcome message are visible, along with a request for the player’s username. People who have not yet opened a Grosvenor Sport Account can explain they do not have a username and they will still be able to ask questions.
The customer service Live Chat staff are friendly, helpful and informative. Players can certainly be confident of getting a satisfactory answer when reaching out to Grosvenor through this feature.
Betting Coverage and Live Streaming
- Live Streaming
At Grosvenor Sport there are around 45 different sports to browse through. Including most of the better-known fixtures with a selection of niche competitions. If you’d prefer to take a chance on the outcome of a yachting, surfing or chess tournament, there are a few types of wager on offer. Along with a few more on netball and Gaelic sports. More recently they have added a range of fun specials bets, so players can have a flutter on the results or outcomes of TV shows and political events.
Next to each sport, Grosvenor put details of all the bets that are available – as is so often the case, the focus here is on football. Around 44,000 different bets are available on the outcome of football matches.
Disappointingly, live streaming is not available at Grosvenor for sports betting. Instead, they have in-play graphics which keep punters informed of the action with real-time updates.
In Play Betting – What Is In Play Betting And Does Grosvenor Sport Support It?
- Grosvenor Sport Supports In Play Betting
In-play is a unique version of betting which can take place from the time an event begins right up until it ends. The most commonly available sports for this type of wager are horse racing, football and cricket. Although others are often available. There are two clear advantages for bettors, firstly, they get a feel for how an event is going before deciding where to place their money. Second, in-play often allows people to trade their position mid-game in and winless, but not lose altogether.
Since it was first introduced to UK online sportsbooks in around 2000, in-play betting has become a dominant feature of the industry. Therefore, it is not surprising that Grosvenor Sport has included an in-play section with its own live betting console.
Mobile Betting – How Easy Is It To Place A Bet From Your Smartphone?
Although there is no Grosvenor Sport Android App or a version for iOS users, the bookmaker has invested heavily in creating a platform which is fully optimised for mobile. This should work well for users of smartphones or gadgets, allowing them to view each section of the site quickly and with minimal scrolling. With a user-friendly interface that’s notably slick, bet placement is very straightforward. Just visit the site, log in when prompted, and then select a Sport from the circular Menu icon. From here members can click on the hamburger button menu to the left and choose a sport, followed by a fixture. The available bets and odds will be displayed. So it’s simply a case of typing in a stake and hitting the Place Bet button.