Are There Any Scam or Fraud Complaints about Guts ?
No, since Guts has been operating, there have been no major fraud claims. The bookmaker has been offering trustworthy betting services to its customers. Guts operate under the strict rules of regulatory authorities such as the UK Gambling Commission and the Malta Gaming Authority.
There are no scam claims on the internet against Guts. The claims that appeared on online review sites have been successfully resolved. However, there are also fraud claims with no evidence to back the claims up. Such claims have not received any response from Guts. The bookmaker has always maintained a good reputation for its online customers. It is for this reason that there are no fraudulent claims against the bookmaker.
The Available Deposit And Withdraw Methods
Guts have many available banking methods for its customers. Most of these methods are internationally used in most countries where Guts operates. Therefore, it is easy for customers to transfer their funds to and from their accounts. These methods are safe to use and they process transfers faster. The list of these banking methods include:
Are There Any Problems Regarding Withdrawals at Guts?
Guts have withdrawal rules that every customer must follow to get their winnings. First, the bookmaker only allows withdrawals using the same method customers used to make a deposit. Therefore, if a customer tries to use a different withdrawal method, they may encounter problems with their requests.
To comply with the statutory requirements, Guts will need to verify a customer’s account before they can allow any withdrawals. Guts will freeze withdrawal requests to allow them to verify a customer’s account. During this period, customers cannot withdraw. Verification will be by a customer’s identification document or driving licence, a utility bill or a bank statement.
If Guts suspects any fraudulent activities, then they will not allow withdrawals until they clear any suspicion. Therefore, all withdrawal requests will be on hold until they clear the claims.
Customer Support – Everything You Need to Know
If customers have questions for instance, on how to close a Guts Sport account, they can contact the Guts support team for help. The Guts Sport customer support is available each time a customer needs help. The dynamic support team is always eager to offer customers a helping hand at any hour. It is available 24 hours a day, every week. The support team comprises of real people, not robots, who dedicate themselves to helping customers. As well as making a customers’ experience with the bookmaker more pleasant.
The best part is, the support at Guts Sport is contactable through various channels. Such as Live Chat, email or by post to a given address on the Guts website. However, presently there is no phone support available. The fastest way to receive a response from the support team is through a live chat. Also, it is a good idea to email customer support, although it will take longer to get a response, than the Live Chat option.
Live Chat at Guts: What Is the Quality of the Service?
The live chat feature at Guts is the fastest way to contact them. Each time customers start a live chat, a support agent will join in less than 2 minutes. And they will not leave the chat until the customer is content with the answers given. The agents are very friendly and knowledgeable, giving answers to questions instantly. And they can even help on various simple tasks such as closing down a customer account.
The live chat support at Guts is available 24 hours a day, allowing customers to contact them at any time. Also, mobile users can reach the live chat through the mobile site since there is no Guts sport mobile app.
Betting Coverage and Live Streaming
- Live Streaming
Guts have a wide betting coverage. They cover dozens of sports such as Hockey, Football, Cricket, Baseball, Basketball, Rugby, Boxing and many more. Also, on every sporting event, Guts has a wide selection of betting markets. Such as correct scores, handicap, double chance, the first team to score, among others. However, they do not offer horse racing or greyhound racing.
Guts also offer betting coverage for live events. Also, customers can choose to live stream any live sports event and place bets on the live event too. Betting is much easier at Guts with the combination of live betting and live streaming features.
In Play Betting – What Is In Play Betting And Does Guts Support It?
- Guts Supports In-Play Betting
In-play betting refers to placing bets on live sports events that have already started. There are many betting markets to choose from on each live sports event. On the Guts website, there is a page exclusively for live betting. And to find the live events easily, all the sports events that have started are relocated to this page. Also, all the available betting markets are listed here. Finally, customers can also view all the live sports events as they unfold with the live stream feature.
Mobile Betting – How Easy Is It To Place A Bet From Your Smartphone?
At the moment, Guts does not have a mobile app for sports betting. In the absence of the betting app, mobile users can access the mobile site via their mobile devices. The mobile site has the same features as per the main site except for the live streaming feature.
Placing bets on a smartphone is now easy, thanks to the Guts Sport mobile site. It is easy to access and allows customers to create new user accounts. To use the mobile site, customers need to visit the Guts website via a mobile device. The website will, in turn, open up in a mobile version. Once open, customers can access all the betting services available at Guts.