Are there Scam or Fraud Complaints about Parimatch?
There have not been any verified claims of fraud at Parimatch. There have been complaints about delays in players getting their money, most of which have been dealt with by customer support. Therefore, this gambling platform is legit.
To enhance the security of customer data and financial information, Parimatch has taken a number of steps. First, it uses the SSL encryption technology to prevent tapping and hacking of the user information. Second, it has a strict password policy to ensure unauthorised users do not get hold of user accounts. In addition, new players must confirm their accounts using such documents as a copy of their ID and that of a utility bill to prevent money laundering.
The Available Deposit and Withdraw Methods at Parimatch
There are various methods that you can use to deposit or withdraw your cash from the Parimatch account. Some of these methods include MasterCard, Visa, Entropay, Qiwi, Neteller and Skrill, among others. The processing time and transaction limits depend on the chosen method.
Are There Any Problems Regarding Withdrawals at Parimatch?
Customers may experience a number of problems when withdrawing their cash. First, if the customer has not verified his or her account by uploading the necessary documents, the withdrawal request cannot continue. Likewise, withdrawals of amounts below the limit or amounts past the stated limit cannot be processed. In addition, if the chosen withdrawal method has an issue, it may not process the withdrawal and an error message may result. The remedy to each of these issues depends on the problem at hand. The error messages tell customers what to do to complete their withdrawals.
Customer Support - Everything You Need to Know
If players have aproblem transacting with the account, playing, or selecting an offer on their accounts, they can reach the customer service for assistance. The customer service team is available around the clock on both the desktop and the Parimatch app. One can contact the service via several methods that include live chat, email, Viber and telephone. For emails, one can send an email to the service to [email protected] or call 0-800-210-410. Live chat and telephone responses are instant while emails are responded to within three to six hours.
Live chat is one of the most convenient methods of reaching out to customer service. Players do not have to leave their accounts to access the service. Besides, the service is free and available around the clock. To use the service, players visit the support page and select live chat among the options. The live chat is available in English, Russian and Ukrainian. The customer representatives are articulate and friendly. Most of the players have given this service a good rating due to the excellent service quality.
Betting Coverage and Live Streaming at Parimatch
- Live Streaming
Parimatch offers a wide range of sporting activities on their sportsbook. Some of the popular sports include football, volleyball, ice hockey, table tennis, cricket, futsal, basketball boxing and e-sports. To access various prematch games, players click on the sports tab at the top of the home page. From the page, they can select the games that they prefer. Players can also watch live streams of select matches via Parimatch video broadcast. The feature is located in live bets section where the live streaming games have a TV icon beside them.
In-Play Betting: Is it supported at Parimatch?
- Parimatch Supports In Play Betting
In-play betting is a feature that allows players to bet on live games. This gives players a chance to follow the game for a given time and make better predictions, depending on the performance of either team. Parimatch allows in-play betting on its live events section.
Most of the games available in the prematch section are also available in the live betting section. However, odds may vary and some markets may become unavailable as the game continues. Some of the bonuses can be used in the live bets section as long as the odds meet the minimum required. Players may be asked to enter a Parimatch bonus code to activate the bonus offers.
Mobile Betting - How Easy is it to Place a Bet From Your Smartphone?
Parimatch has a mobile sportsbook where players have access to all the features in the desktop version. This offers players the chance to make bets on the go. The mobile sportsbook is available on the mobile-based browser and as a Parimatch app available on Android and iOS platforms.
The general design of the mobile platform looks the same as that of the main site except that links and boxes have been optimised for ease of clicking on a small screen. All the other offers and payment methods are also available in the mobile sportsbook. Any Parimatch offers and other betting terms also apply on the mobile. Overall, the mobile platform is easy to use and interactive just as the main site.