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Pinnacle Account FAQ: How To Create An Account, Login Problems & Other Common Issues

If you are looking to place a bet on a particular sports event, then you should take a visit to Pinnacle. Pinnacle was established in 1998 and has an extensive sportsbook, is fully licensed, and offers competitive odds for its customers. Pinnacle is a well-known gambling website and prides itself on a professional approach to its customers.
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How to Create a Pinnacle Account. Step-by-Step Guide.

  1. Go to Pinnacle website: When you have made the decision to create a sports account, visit the Pinnacle website.
  2. Find the New Account option: Whilst there you choose the option ‘Open Sports Account’ which will begin the registration process.
  3. Fill in your personal details: To register your details you will have to provide Pinnacle with some personal information. This is a simple form, where you will have to enter the next information
  4. Select currency: Your currency to allow you to make deposits and withdrawals.
  5. Select payment method: Preferred payment information i.e. Bank Transfer, Skrill etc…
  6. Confirm legal age: Confirmation that you are over 18 years of age.
  7. Accept T&C: Confirmation that you have read the Terms and Conditions (these are provided on a link next to the check box).
  8. E-mail confirmation: Enter your email address.
  9. Review & submit: You will then be asked to review the information entered and press submit. When this has been done, you will receive a confirmation email. You will also be provided with a username and password needed in order to access the website.

Is It Difficult to Delete Your Account?

In terms of difficulty, we would say it is easy to delete your account and stop betting, but you will be provided with alternative options first.

If you have made the decision to stop betting with your Pinnacle sports account, then you do have the option to close it down. You will need to contact Pinnacle directly but their friendly team will ensure everything gets closed for you. They will also provide you with other options, as you can change certain things such as location, currency and payment options within your account.

As a leading bookmaker though, Pinnacle will make sure that you are completely comfortable and happy with everything. They have a unique approach to their customers in terms of educating people about gambling and all of the rules. This shows that they will understand issues that arise such as deleting accounts.

The Most Common Issues When Creating or Deleting an Account at Pinnacle

There may be issues you encounter with your sports account. Here are a few explained.

You can only have one computer IP address for each account created. This prevents customers from creating multiple sports accounts. There may be times that you cannot log in. If this is the first time you are betting, be sure to check you have activated your account. You will have been sent an activation link to your email. Are you entering the right password? You can request a password change through the website.

There are times that your account may be suspended even as you create one. Pinnacle have many financial regulations to abide by, this means that your account could be suspended if they need more information from you.

When deleting an account, you will need to provide Pinnacle with specific details as to why you wish to delete your sports account. This is to make sure they have provided you with the best service they can, and that you are making an informed decision to close your account. There will be a delay in closing your account. The process is not immediate and should be expected to take up to seven days to complete.

What to Do in Case of Login Problems to Your Pinnacle Account?

If there are any issues regarding your Pinnacle sports account, then you can email the company directly. They have a ‘contact us’ link on the website which will take you to an online form. Here you can enter your details and a message detailing exactly what problems you are experiencing. There is also a section for you to choose which department of the company to send your enquiry to.

Pinnacle pride themselves on offering a great service for their customers. This is why you can feel confident that they will be able to answer your query as promptly and effectively as possible. It is also worth noting that Pinnacle have a good social media presence which gives customers another way of keeping up to date and in touch with the company.

Frequently Asked Questions Regarding Pinnacle Account

Is somebody always available to help?

Customer service operatives are available 24/7 to answer queries, and this is done by email.

I have a question about betting. Can someone help me?

Pinnacle have an extensive help centre, which offers help regarding betting rules, for all of the sports on the website – reflected in their Pinnacle sportsbook reviews. The sports are listed alphabetically and should offer you all of the information required. Also in the help centre, you will find details about all types of bets offered by the website. If more details are needed then you can contact customer services 24/7.

Can I get bonuses for deposits?

Pinnacle do not offer any Pinnacle Bonus. This is because they work on very low margins in order to offer the best odds. The idea is that customers will enjoy the service and odds offered, so do not need extra bonuses to feel happy using Pinnacle.

Is my personal information safe?

By creating a Pinnacle sports account you are entering a secure, safe and trusted website for sports betting. This will ensure that as a customer you will feel confident to bet and enjoy the experience.

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Written by:  

Ralph “Olde School” Hunter

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