SBOBET Review – SBOBET Live Chat, Complaints, Withdrawal Problems, In Play Betting and More

SBOBET are fast becoming one of the larger, more popular sports betting websites, so this SBO sportsbook review aims to give you an overview of the pros and cons of using the sportsbook, what you can expect from the terms and conditions, and the procedures they exercise when it comes to depositing and withdrawing funds. Like most online sportsbooks, the company are subject to certain regulations, but these are not always stringent enough to ensure that the customer gets the best. With our comprehensive overview you should be able to ascertain if SBOBET is the best online sportsbook for you based on the information and the comparison to other betting websites. Although there are pros and cons to all sportsbooks, finding out what these are can still help you to make a decision if you are a new customer.

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Pros and Cons of SBOBET


  1. Helpful and quick responding customer support
  2. Reputable and growing brand name
  3. Extensive odds on UK and European leagues


  1. Poor looking Help and Support section
  2. No apparent live streaming

  • They offer a Sbobet welcome bonus
  • Website is easy to navigate
  • Minimum deposit is low at £20
  • Known for having good odds
  • Offer a good variety of sports
  • Available in many different languages and countries
  • Many of the online payment systems like Neteller and Skrill are supported
  • Although they offer bonuses, they are not as high as other online sportsbooks
  • Not a lot of betting options available, for instance some are not even half what other casinos offer, which means if you are looking for scorecast or wincast options, you may end up feeling disappointed
  • Company is based in Asia so if you are betting from the UK you may find it hard to connect with a customer service representative

Are There Any Scam or Fraud Complaints about SBOBET

SBOBET are not currently being investigated for any scam or fraud allegations. During the match fixing scandal of 2008, two publications who were Bulgarian news agencies, accused SBOBET of being involved in the match-fixing.

After these were found to be untrue, SBOBET were cleared, and since then they have continued to enjoy their reputation as a well-known, online sportsbook and also their casino. If you complete a search engine search on SBOBET, you will come up with some searches that suggest there has been fraud or scams taking place on SBOBET.

However, if you further investigate these you will see that these are from a small handful of customers who are just not satisfied with the service they received in general, and there is nothing to back these claims up or suggest that SBOBET is not a fair and safe place to make bets.

What Are the Available Deposit and Withdrawal Options for SBOBET?


You can either deposit in your SBOBET account by debit card and credit card online, which is easy and simple. However, if you would prefer to use other methods, you can also use the following methods to make a deposit with SBOBET:

  • Neteller
  • Skrill
  • Entropay
  • Telegraph Transfer


When you register with SBOBET, you will be asked to give them your withdrawal details, which will be the bank account you wish to withdraw to. When you go to the withdrawal page, you will be given a simple set of options regarding how much you want to withdraw. Once you have made your withdrawal, you can log back in to see what the status is, and how long it will likely be before it gets to your bank account.

Are There Any Problems Regarding Withdrawals at SBOBET

There do not currently seem to be any problems with withdrawals for SBOBET. Although this operator is based in the Philippines, they appear to service European customers well and they evidently make up quite a lot of the market. By asking for bank details, SBOBET completes a simple bank transfer to get the funds to you. If you are going to register with SBOBET, it may be worth contacting your bank to advise them so they can be aware a payment may come through to you from Asia. This is good to know so that you can prevent any of your bank’s in-house 'anti-fraud' processing kicking in when they see a payment they do not recognise. The European arm of the casino is licensed by the Isle of Man, so this should not be a problem.

SBOBET Customer Support - Everything You Need to Know

SBOBET receive positive ratings online for their customer services. Despite the fact the bookmaker is run by an Asian company, there is a UK helpline and a helpline for other European countries. The only slight negative of the feedback for customer service support is that they can become quite busy during peak times, but even this is stated to be significantly less busy than other online betting websites.

You can get in touch with SBOBET by either calling them, emailing them or using the live chat function on the website.

The live chat function of SBOBET's customer services is often seen as one of their best unique selling points. Customers can reach someone online using this function 24 hours a day, 7 days a week. Upon testing this function it transpires that you can easily get a reply within 5 minutes.

On rating websites, customers are consistently rating SBOBET's live chat functions as 'excellent'. During peak times, it may be better to try and get through on the phone if you have an urgent enquiry.

Although the chat is fully secure, there still may be sensitive account details you would prefer to discuss by phone. If this is the case, the live chat operator will give you a direct dial to get through and will make a note of what you have called for.

Betting Coverage and Live Streaming at SBOBET

SBOBET have their own live streaming facility, which is called 'SBOBET TV'. This can be used to live stream many different games that are available to bet on on the sportsbook. They provide coverage on all major league football matches,international sports and also give customers live winning confirmations.

In Play Betting at SBOBET

In play betting is the ability to be live streaming a game or match on using your online sports betting website and then place a bet while the game is still happening. SBOBET currently offer their customers in play betting. There are certain terms and conditions with regards to in-play betting and the odds which can be found on their website. When trying to access the website ensure you are trying to access the European version as sometimes the Asian version will not work on UK servers.

Mobile Betting - How Easy Is It to Place a Bet on Your Smartphone?

SBOBET fully supports betting on mobile devices. You can even use your mobile device to view the live streams. SBOBET currently offer a simple mobile webpage, for those with smartphones who do not support certain software. For older handsets, there is also a WAP supported format.

SBOBET mobile iOS app can be used on all Apple devices.

SBOBET was last rated on with 7.5/10


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