Are There Any Scam or Fraud Complaints about SBOTOP?
SBOTOP are not currently being investigated for any scam or fraud allegations. During the match-fixing scandal of 2008, two publications who were Bulgarian news agencies, accused SBOTOP of being involved in the match-fixing.
After these were found to be untrue, SBOTOP were cleared, and since then they have continued to enjoy their reputation as a well-known, online sportsbook and also their casino. If you complete a search engine search on SBOTOP, you will come up with some searches that suggest there has been fraud or scams taking place on SBOTOP.
However, if you further investigate these you will see that these are from a small handful of customers who are just not satisfied with the service they received in general, and there is nothing to back these claims up or suggest that SBOTOP is not a fair and safe place to make bets.
The Available Deposit And Withdraw Methods
You can either deposit in your SBOTOP account by debit card online, which is easy and simple. However, if you would prefer to use other methods, you can also use the following methods to make a deposit and withdrawal with SBOTOP:
Are There Any Problems Regarding Withdrawals at SBOTOP?
There do not currently seem to be any problems with withdrawals for SBOTOP. Although this operator is based in the Philippines, they appear to service European customers well and they evidently make up quite a lot of the market. By asking for bank details, SBOTOP completes a simple bank transfer to get the funds to you. If you are going to register with SBOTOP, it may be worth contacting your bank to advise them so they can be aware a payment may come through to you from Asia. This is good to know so that you can prevent any of your bank’s in-house ‘anti-fraud’ processing kicking in when they see a payment they do not recognise. The European arm of the casino is licensed by the Isle of Man, so this should not be a problem.
Customer Support – Everything You Need to Know
SBOTOP receive positive ratings online for their customer services. Despite the fact the bookmaker is run by an Asian company, there is a UK helpline and a helpline for other European countries. The only slight negative of the feedback for customer service support is that they can become quite busy during peak times, but even this is stated to be significantly less busy than other online betting websites.
You can get in touch with SBOTOP by either calling them, emailing them or using the live chat function on the website.
Live Chat at SBOTOP: What Is the Quality of the Service?
The live chat function of SBOTOP’s customer services is often seen as one of their best unique selling points. Customers can reach someone online using this function 24 hours a day, 7 days a week. Upon testing this function it transpires that you can easily get a reply within 5 minutes.
On rating websites, customers are consistently rating SBOTOP’s live chat functions as ‘excellent’. During peak times, it may be better to try and get through on the phone if you have an urgent enquiry.
Although the chat is fully secure, there still may be sensitive account details you would prefer to discuss by phone. If this is the case, the live chat operator will give you a direct dial to get through and will make a note of what you have called for.
Betting Coverage and Live Streaming
- Live Streaming
SBOTOP have their own live streaming facility, which is called ‘SBOTOP TV’. This can be used to live stream many different games that are available to bet on on the sportsbook. They provide coverage on all major league football matches, international sports and also give customers live winning confirmations.
In Play Betting – What Is In Play Betting And Does SBOTOP Support It?
- SBOTOP Supports In Play Betting
In-play betting is the ability to place a bet while the game is still happening. SBOTOP currently offer their customers in-play betting. There are certain terms and conditions with regards to in-play betting and the odds which can be found on their website. When trying to access the website ensure you are trying to access the European version as sometimes the Asian version will not work on UK servers.
Mobile Betting – How Easy Is It To Place A Bet From Your Smartphone?
SBOTOP fully supports betting on mobile devices. You can even use your mobile device to view the live streams. SBOTOP currently offer a simple mobile webpage, for those with smartphones who do not support certain software. For older handsets, there is also a WAP supported format. SBOTOP mobile iOS app can be used on all Apple devices.