Originally known as Bet on Brazil this betting platform has been renamed Sportnation following a brand overhaul in 2017. It is now an up and coming player in the UK sports betting market and in this Sportnation Sportsbook Review, we take a closer look at some of its key features. Like many sports betting platforms, there is an emphasis on football which being the most popular sport in the UK makes sense and there are a lot of football betting markets available here. However, there are also plenty of other sports on offer to keep most fans entertained and happy with the selection. This includes bigger sports like rugby, tennis, and horse racing, but also more niche markets such as trotting, chess, and emerging E-sports.
Like all sports betting sites, each has their pros and cons and Sportnation is no exception.
At the moment there are no major scam or fraud complaints about Sportnation. Trustpilot has over 400 reviews of the site with an average score of 4/5 stars which gives it a ‘Great’ rating. Most reviews are positive but like all sites, there are one or two negative reviews from punters. Sportnation is not a fraud or a scam because it is fully licensed by the UK Gambling Commission to protect players so there are channels for recourse for any issues that may arise. If anything does come up that you need dealing with, such as how to close a Sportnation account, the best first course of action is to contact their customer support team which can be quickly and easily reached via a number of channels including live chat.
At the moment Sportnation has a relatively small amount of payment methods on offer to customers when compared to some of the other sports betting sites. For deposits, customers can use Visa Debit, Visa Electron, Mastercard, Maestro, and bank transfer. The deposit minimum is £10 and there are no set upper limits on how much someone can deposit which works well for high rollers. For withdrawals, the minimum again is £10 and funds can be withdrawn at any time providing it is £10 or more. Like deposits, the methods for withdrawal are Visa Debit, Visa Electron, Mastercard, Maestro, and bank transfer. Sportnation also supports Trustly which is a bank transfer method that once set up allows almost virtual deposits and withdrawals direct from a bank account.
There are no major problems regarding withdrawals at Sportnation. Processing time can take 3-5 working days depending on the withdrawal method which is not the quickest but is fairly standard in the industry. One thing to keep in mind is to make sure that you read the terms and conditions of any promotion of bonus as they sometimes have specific requirements for withdrawing winnings made from them. Again, this is a standard piece of advice when using any sports betting website. Like all platforms, it is possible to find the odd complaint about withdrawals online but the site has a good rating from Trustpilot and most punters seem to have no issues when withdrawing their money from the site.
Customer support is a crucial element in the success of a betting site and Sportnation has a solid system in place. Presently there is no contact number that customers can call to speak to an agent but there are several other ways of getting through with any query they may have. For those who like writing, they are able to post queries to the company though obviously, this will require a significant amount of time. Emailing the company is also an option for non-urgent queries but by far the quickest method is their live chat option.
Live chat is proving to be one of the most popular ways of contacting companies these days and the live chat at Sportnation has been well put together. The two key elements to a successful live chat service are speed and competent service and Sportnation does well in both of these areas. First of all, customers will be responded to within minutes of instigating a live chat and the service is equally easy to use. Once connected to an agent a customer will have their issue sorted in a professional manner by an agent trained to assist with customer queries.
Presently Sportnation does not offer live streaming on its platform, either on its desktop or mobile version. This may or may not be a big deal for punters depending on their needs and what they are used to but many usually watch the event on another device that offers better resolutions anyway. It doesn’t interfere with betting as such but it could be something that Sportnation may consider adding in the future.
In play betting is a bet that is made after a sporting event has begun and can be made right up until the final whistle has gone off and the game is over. It gives punters the chance to see how a game has begun and bet accordingly. In play betting is available at Sportnation with a variety of sports such as football, cricket, and tennis. Users can view a 2D representation of the event along with live stats to get an understanding of the gameplay; they then have access to a decent number of live markets for placing bets. This feature might be enhanced with some live streaming but despite not being there it does not make a huge impact on betting.
Mobile users will be pleased to know that it is more or less the same to place a bet on a smartphone as it is to place one on a desktop or laptop computer. Presently there is no dedicated Sportnation mobile app available for download from the app stores on any operating system but it does not stop people using Sportnation on their smartphone. The website can be accessed via the web browser on most smartphones where practically anything available on the full version is available on the mobile version. This includes things like setting up new accounts, withdrawing and depositing funds, and of course placing bets on the various sports on offer there. Overall placing a bet from a smartphone is an easy and painless procedure.
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