StanJames is a sports betting platform which users can use online to make bets on various sports. StanJames has a low rating all across the web and today our team have made an effort to find out how true those ratings are with a detailed StanJames Sportsbook review. Customer opinions vary all over the net and we were quite confused as to whether they were worth the effort but we thought we would try them out. They have been around since 1973 and have all the modern options an online bookies should have which puts them on the list of established companies but are they what they make out to be? Find out more below.
After a detailed test and a lot of research, we found a lot of good and a lot of bad at StanJames betting. We have broken it down into two lists before you read any further so you can make a better choice when choosing them as your online bookies.
During the time of which we spent at StanJames and looking into them, we found out that a lot of their users have accused them of fraud. We looked into the opinions of users and we came out of the experience with negative and positive reviews. Here is what some of the users had to say.
"I signed up with StanJames with no issue and made a deposit. I started betting on my favourite football team and then I got a message through saying my account was to be blocked because they saw an unusual pattern in my betting. I am assuming this happened because I won several hundred pounds through them and they didn't like it. I got in touch with the Gambling commission who are still reviewing the issue. I am not going near them again and don't recommend them to anyone."
"I found StanJames had everything I was looking for in an online bookie. I found the payouts to be quick and the customer service friendly. A lot of people have had bad experiences with them but so far mine have all been satisfactory."
"The first time I made a withdrawal it took me over two weeks to receive my money. The customer service seems to get worse and worse every passing day. It seems to me that they have a shady reputation anyway and block accounts for various 'betting' reasons which make no sense. Either that or you won't win a single bet at all. After my first withdrawal, I haven't won anything so I will be avoiding them like the plague."
"StanJames could be better but they could be worse. On average I have used online bookies which don't have such a good interface or all the options such as in-play and live betting. The customer service is OK on average but I'm not excited about what they offer. I like that they have a mobile version as well but then I am wary about using them as I have heard such terrible things about them."
Aside from what people say about them, we decided to look into them a little bit more. StanJames offers a variety of deposit and withdrawal methods to choose from.
The options are as followed with the minimal deposit amount:
The maximum withdrawal amounts are not clearly stated anywhere on the site but there are no fees as far as we can tell for both depositing and withdrawing. If they made the minimum and maximum amounts clearer on their site then they might get more customers. In other sites which we have tested, they have tables with this information on which can be clearly understood, with StanJames this is not the case.
The only problems that people have had when withdrawing from StanJames is the timeframe. They usually take anywhere between seven and ten days which is too long in our opinion, we do live in the modern world after all. They are improving on this, or so the customer support team say but are yet to see any changes. Many users have also stated that after they make large wins they cannot withdraw at all because for one reason or another their account gets closed. It all seems a bit fishy to us either way.
StanJames have a support email which can be reached at [email protected] and they have a customer service number 08000351136. They also have telephone betting which can be reached on 0800211222.
Users have the choice to email or call when they have an issue and this is available throughout the weekdays and the weekend. We have seen many complaints from representatives not being able to help or acting rudely. We made a phone call to them and actually found their attitude to be a lot better than we thought. They had the right skills to deal with our issue and they were incredibly friendly. Maybe StanJames have finally taken it upon themselves to do something about the bad feedback they keep getting.
Again we found the live chat to be quick and helpful. We were in touch with an assistant within a couple of minutes and as well as speaking great English we got our issue dealt with instantly. As with most bookies, there were annoying adverts all over the place but if you can ignore that then you will find a hassle-free experience ahead of you. Aside the complaints from people, we could not find anything wrong with either their live chat, phone support or email support.
The betting coverage consists of a wide selection of all sports games from the popular ones such as football and hockey to more unique games like handball, bowls, skiing and even squash. There are even markets which include novelty bets, television programs and politics.
StanJames also offer live streaming from thousands of events all over the world. They have key football matches, horse races and other sports to choose from which are popular with bettors. You do need to have an active StanJames account and have placed a bet within the previous twenty-four hours to be able to access this feature. Overall we liked it and could not find fault with their coverage or live streaming feature.
In play betting is a feature and system which many bookies are adding to their online services. This means that a user can place a bet on an event or a sport after it has already begun. This takes the guessing out of placing bets as well and is a much-loved feature that professional bettors use. StanJames do have this option available. The system itself is simple to use, sleek but shows you only the event and the odds available. In some online bookies, you can see all the recent statistics. StanJames are still behind with the crowd and could have done a lot better when adding this system, but at least there is room for improvement.
The betting mobile app is again something new but something users have asked for. The StanJames app itself covers a lot of the popular betting options from football, horse racing and cricket all the way to tennis. You can also access the live scores and stats through the app. On the App, you can choose from nineteen different currencies and four different languages. Users can also take advantage of the same promotions shown on the main site through the app and have access to all the same features such as depositing, withdrawing and betting. The interface is a little difficult to use and customers find it complicated to navigate through until they get used to it. We like the fact they have an app and with all their other features betting fans can enjoy a wild ride at StanJames.