Are There Any Scam or Fraud Complaints about STSbet?
Having operated in the European market since February 2019, STSbet holds a license from the UK Gambling Commission and an Estonian license. Demonstrating its legitimacy further, the sportsbook complies with ISO/IEC 27001:2013 standards regarding annual audits.
The sportsbook affiliation to alternative dispute resolution bodies such as eCOGRA demonstrates its position concerning safe betting. Furthermore, STSbet is a member of Gamstop and GambleAware. This membership shows the sportsbook’s commitment to responsible gaming among its customers.
Vigorous measures have also been put in place to safeguard your STSbet account including an e-KYC process during registration and afterwards.
The Available Deposit And Withdraw Methods
Payment options at STSbet comprise traditional and modern methods as unveiled in the following comprehensive table. In addition, we provide customers with information on each payment method such as processing time, transaction fees and limits.
Are There Any Problems Regarding Withdrawals at STSbet?
Although STSbet strives to ensure withdrawals happen without a hitch, this is not 100% guaranteed. On a few occasions, players face withdrawal issues caused by the sportsbook or a player’s action.
Despite reasonable efforts to correct any possible errors, interruption of online services by the bookmaker causes delays or a temporary halt to any withdrawals. Additionally, if a customer initiates a withdrawal process whilst having an active gaming session, the likelihood to encounter withdrawal issues is high.
Further glitches in withdrawals may occur when STSbet requests further documentation to verify proof of identity.
Customer Support – Everything You Need to Know
STSbet provides online sports services round the clock which means customer support is available 24/7. For instant feedback on queries such as the STSbet bonus code, players can use the live chat option. On the other hand, players can launch detailed queries or complaints via the sportsbook email – [email protected]
Alternatively, the STSbet help centre is an impressive forum where customers can find specific articles on various topics. Such topics include FAQs, terms and conditions, marketing and promotions, payments, responsible gaming and different sports rules.
Live Chat at STSbet: What Is the Quality of the Service?
STSbet’s commitment to effective communication between its customers and the bookmaker is evident in the availability of the live chat feature. Besides real-time communication with an agent, the live chat feature is convenient, affordable and enables multi-tasking for both parties.
The live chat box at STSbet is conveniently located in the bottom left corner of every webpage accessed. Once you click on it, the live chat is uniquely designed. Customers have to fill out a form with their name, email and select the topic of conversation.
Betting Coverage and Live Streaming
- Live Streaming
In-Play Betting – What Is In-Play Betting And Does STSbet Support It?
- STS Supports In-Play Betting
In-play betting is different from pre-match betting. Whereas pre-match involves placing wagers before an event begins, in-play betting occurs after kick-off. Despite the difference between placement of bets, pre-match odds are constant while in-play odds change depending on the twists and turn in a game. Consequently, the varying odds make in-play betting more adventurous and attractive.
Supported by STSbet, the feature contains 3 different layouts, overview, event view and multi-view. In both the event view and multi-view, players can follow 3 different events simultaneously. Currently, the in-play platform gives access to 17 games for players to choose from.
Mobile Betting – How Easy Is It To Place A Bet From Your Smartphone?
Do you prefer gaming on a mobile device? Well, the operator has not forgotten about you. Although an STSbet app is not yet available, the sportsbook’s intent to develop one in the future is clear. Nevertheless, the tremendous desktop experience is mirrored on the mobile device. To access the STSbet website launch any web browser on your phone
Regardless of the size of the screen, the arrangement of every activity ensures an enjoyable betting experience. You can find all games and the respective markets from the menu icon on the top left of the screen. From the mobile device, players can still organize games and events according to their preference by using the upcoming events feature and the favourites tab.
Other key aspects include the £50 cash welcome bonus, numerous payment methods such as Paypal, the STSbet blog for betting tips and the impressive live chat feature.