Sun Bets is a UK-based bookmaker. The company is a recent entrant to the country’s sports betting industry – having launched in August 2016. As the name indicates, Sun Bets is a bookmaking wing of the popular UK newspaper firm, The Sun. News UK, The Sun’s parent firm, and Tabcorp Holdings, an Australian firm, have come together to start this bookmaking venture. Moreover, The Sun is not a complete amateur to the sports betting domain. It has been associated with other firms in the past such as Goals, Dream Team FC, and Favourite. With Sun Bets, the popular UK daily aims to capture a newer set of audience. To bet in the UK market through Sun Bets, you would need a Sun Bets account. By the way, you can delete a Sun Bets account anytime you want. In this Sun Bets review, we will take a look at some key aspects of using the Sun Bets service and also try to answer some of your pertinent queries.
To create a user account with Sun Bets, head to their website to join. Remember, the website can be availed only if you reside in the United Kingdom or Ireland. Users from other countries are not provided access. And users should at least be 18 years of age. Once you are on the page, start filling your personal contact details. The entire process should not take more than a couple of minutes.
The details you will need to input are your name, username, mobile phone number, email address, birth date, country, full address, currency preference (pound or euro), and deposit limit. You would also be asked to answer a security question. After entering all these details, you must accept the site’s legal terms and conditions. Click Create Account. This step should result in the creation of a joint Sun Casino and Sun Bets account. On the next page, you must put in the fund deposit details.
Deleting your Sun Bets account is fairly straightforward. When logged in, you would have the option to delete the account. The process should ideally not take more than a minute. In case there are any issues with your account, the deletion process may not be so seamless. In such scenarios, you would have to get in touch with the site’s customer service department to get things sorted out. By the way, you cannot have duplicate or multiple accounts with Sun Bets. If found guilty, your accounts would be automatically shut down by Sun Bets and the deposits made would be returned within a fortnight.
Generally, you should not have any login issues with your account. In case you do not remember your username or password, you always have the option to retrieve those details. That said, you may not be able to log in if you have not verified your account. Sun Bets wants to be extremely sure about the people using its services. This is why it wants its users to verify their accounts. You would be asked to prove your identity and verify your address. For ID proof, you can submit a copy of your driving license, national ID card, or passport. For address verification, you would need bank or utility bill statement. The bank statement should reflect the last three months of your banking activity.
As aforementioned, there are not any major issues deleting your account with Sun Bets. Getting into the site as a registered user is in fact a more complicated process than bowing out of the service. Sun Bets puts new users through its multi-level verification process before taking them onboard. This entire process can be a tad time-consuming, which could annoy quite a few users. Some may even quit half-stage during registration. But Sun Bets is in no mood to cut down its stringent registration filters just to woo in more users.
So what is the fuss all about the registration process at Sun Bets? The verification stage is a long haul (at least for some). As an online service provider, Sun Bets must verify its users’ credentials, to stay in compliance with the United Kingdom Gambling Commission and Gambling Act 2005. The site would try to verify user identity through automated checks. In case the verification is unsuccessful, the user would then have to submit documents that reveal their age, identity, residential address, and registered payment method ownership.
As identity proof, you can send in your current signed passport, original birth certificate, current European Economic Area or UK driving license, original notification letter or benefit book from Benefits Agency, shotgun or firearms certificate, and/or national identity card that bears your photograph. Your address proof document could be a utility bill (electric, gas, landline phone or satellite television bill) from last three months, existing UK driving license, credit union or bank statement, etc. Online banking statements and utility e-bills are accepted as well, provided they bear your name and residential address.
The account verification documents should be submitted within three business days after having created the account. In case the account isn’t verified within the three-day time period, the account would be suspended. And even after sending in the documents, the verification would not always be instant. For some new users, it may take several days or few weeks to get through. This could be due to some technical glitches at Sun Bets’ side, or the high volume of verification requests.
The aforementioned information should have answered most of your doubts pertaining to creating a user account with Sun Bets, and how to open and delete a Sun Bets account. The following are a few other queries new users would typically have with regard to their Sun Bets user account.
Withdrawal requests are usually processed within 24 hours. However, there could be instances when withdrawals could take time to complete. For instance, card withdrawals could take anywhere between three to five working days, based on your building society or bank.
Sun Bets’ customer service department is one among the highlights of the service. It’s extremely responsive and is accessible through various channels such as phone, email, and also social media sites such as Twitter and Facebook. Real-time solutions are offered to problems between 10 am and 10 pm.
Sun Bets acknowledges almost all popular payment methods, such as debit and credit cards, bank transfer, payment gateways (such as PayPal), bank transfer, etc. However, corporate and prepaid cards aren’t accepted.
Sun Bets offers deposit limits that can be set by the user. These limits could be set every day, weekly and monthly. Any new implementation would have a 24-hour cooling off phase. After this 24-hour period ends, you must reconfirm the deposit limit during your next log in.
Sun Bets accepts almost all credit and debit cards. When selecting a mode of payment, choose one that’s acceptable at Sun Bets. In case you experience issues making a deposit through an acceptable payment mode – such as a Visa or MasterCard – get in touch with Sun Bets’ customer service team. You can call them or start chatting. Email is an option too.
It is not possible to register multiple payment methods to a single account simultaneously. However, you can change your mode of payment anytime.
Registered username cannot be changed. However, passwords can be changed. In case you have forgotten your username, contact Sun Bets customer service team and they will provide you with your username details after having verified your identity.
As a VIP Club member, you have the opportunity to benefit from different exclusive offline and online offers whilst enjoying and benefiting from your favourite promotions and games. VIP Club membership is not open to all. New members can join in only if invited by an existing VIP Club member.
Rule 4 is a deduction made to the funds or returns received when the horse being backed is placed or wins. These deductions come into play only when a single or multiple horses are pulled out of the race post having placed your bet. The deductions are made based on the price of the non-running house at the time of withdrawal. If a fresh market is created, all the bets made at prices before the new market formation would have to conform to Rule 4 deductions.
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