Are There Any Scam or Fraud Complaints about Sun Bets?

In February 2017 British football fans were looking forward to an entertaining match when non-league side; Sutton United, played top premier league team; Arsenal, in the fifth round of the FA Cup. Arsenal won the match but overweight Sutton United goalkeeper; Wayne Shaw, caused some controversy when he was seen eating a pie during the match. It subsequently emerged that Sun Bets (who had sponsored Sutton United) had offered odds that he would do this and Shaw admitted that he knew about Sun Bets’ offer and said that he ate the pie ‘For a bit of banter’. Both Shaw and Sun Bets are being investigated by the Gambling Commission and the Football Association with regard to this stunt.


The Available Deposit And Withdraw Methods

A Sun Bets account can be only be opened with a debit card at the moment. You can make a deposit via your MasterCard or Visa Debit card. If you win, you can make a withdrawal by logging into your account, selecting ‘Withdrawals’ and requesting your pay-out.

Are There Any Problems Regarding Withdrawals at Sun Bets?

According to reviews of the Sun Bets site, customers can generally expect to see their winnings credited to their account within 3 – 5 working days of requesting a payment but there have been reports of a longer wait when a backlog builds up.

Customer Support - Everything You Need to Know

Live Chat Icon Live Chat
Phone Icon (+800) 7810365

Sun Bets offers three ways of contacting customer support – 24/7 live chat, phone and email. There are phone numbers for the UK and Ireland. The contact details are easy to access from the website home page by clicking on ‘Menu’ then ‘Help Centre’ and then viewing the ‘Contact us’ details running down the right-hand side of the page. The website also offers a good range of FAQs and is active on Twitter.

I contacted Sun Bets on two occasions by using the live chat and both times I spoke to an adviser within seconds. The first answered my simple question about opening a Sun Bets account promptly and accurately. The second answered a more complex question about live streaming. Other reviews suggest that a good service was given when contacting Sun Bets with questions or problems.

Betting Coverage and Live Streaming

  • Live Streaming

Sun Bets offers betting opportunities for a large range of sporting events – football, tennis, American football, Australian rules, baseball, basketball, boxing, cricket, cycling, darts, golf, handball, ice hockey, motorsports, netball, rugby union and rugby league, snooker, surfing and volleyball. For each sport there are a number of betting markets on offer besides the obvious match result – first to score, correct score, team winning margin and plenty more. Then, in keeping with the ‘Sun’ brand, there are the novelty bets (like the controversial pie-eating goalkeeper bet) and a separate tab on the website for horse and greyhound racing. Major international events are covered. The site also offers non-sporting betting opportunities such as political election results. Live streaming is available for horse racing with a minimum bet of 50p to watch the race. Sun Bets state they are hoping to offer more live streaming as they grow.

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In-Play Betting - What Is In-Play Betting And Does Sun Bets Support It?

  • Sun Bets Supports In-Play Betting

In-Play betting allows the customer to make a bet after a sporting event has started and throughout the event with certain conditions. A bet on who is going to score the first goal in a football match, for example, could not be made after the first goal has been scored, for obvious reasons. Sun Bets offers a good range of In-Play markets eg. For a football match there will be betting on the match result, the total number of goals, correct score etc. Sun Bets feature this option prominently on its website – right next to the ‘Menu’ button. Sun Bets also offers a Cash Out option. Cash Out lets you take your winnings early if your bet is looking good, or get some of your money back if things are going badly for you before the event you are betting on has finished. Sun Bets states, however, that they may suspend the offer of this option depending on what is happening during the event.

Mobile Betting - How Easy Is It To Place A Bet From Your Smartphone?

Android App Available for Android
iOS App Available for iPhone
Windows App Available for Windows
Mobile Site Available for Mobile

It is possible to download a Sun Bets App for Android and iOS mobile devices but this feature is not easily visible on the Sun Bets website. You have to scroll right down to the bottom of the home page to see the two links (one for Android and one for the Apple store) at the bottom right-hand corner. However, the products are simple to download and, according to reviews, the app is very effective and the smartphone version of the website looks good.