This TopBet Sportsbook review will explain everything customers stand to gain with the bookmaker and also highlight any cons of betting with TopBet sportsbook. TopBet is known to provide a wide selection of football betting markets than any other betting site. It has quite a number of sports events and on each event, the bookmaker provides dozens of betting markets. There is also an extended list of betting markets in the live betting section. TopBet allows its customers to bet on all the markets which have great odds to win big.There are also a lot of bonus offers at TopBet. From the time a customer signs up with the bookmaker, they receive an attractive welcome bonus package of 100% their deposit. There are also other promotions that customers can take part in after depleting the welcome bonus.
TopBet was initially launched in 2002 under the management of a parent company called FutureBet. During that time, TopBet was faced with claims of delayed payouts and customers complained of how they never got their payments. The bookmaker was red flagged by many customers and online reviewers. It was clear that the TopBet, under the management of FutureBet was conducting fraudulent activities with the betting site. This led to a number of its customers ditching their TopBet account for other more genuine bookmakers. The loss of customers really strained TopBet and they decided to rebrand under a new management.
A decade later TopBet relaunched its betting site and it managed to convince more punters and online reviewers about its amendments on management and its new reforms to correct its mistakes in the past. TopBet was now not affiliated to FutureBet. However, the bookmaker still used betting software provided by FutureBet. This really raised eyebrows and led to customers questioning if indeed the bookmaker was reformed. Years later, TopBet rose to glory again and it gained its customers’ trust once again.
The bookmaker has stayed clean of any fraudulent claims or any complaints by customers. There are no red flags detected on most online reviews of TopBet. Customers now receive their payouts on time, with no claims of non-payments. So far the bookmaker has been keen on restoring its good reputation to its customers and avoiding any fraudulent activities. It is however good that customers betting with TopBet learn of its past scam and fraud activities, so that they can make sane decisions when choosing the bookmaker.
The acceptable banking methods at TopBet are quite few but they are methods that are available in most countries around the world. It is therefore easy for customers in different countries to deposit or withdraw using these methods. TopBet is also among the few online bookmakers who accept payments through Bitcoins. Bitcoin is a digital currency that is widely used on the internet, and TopBet has adopted the digital currency as part of the payment methods. All Bitcoin wallets can be used to deposit or withdraw funds from customers’ accounts. The other payment methods are Visa debit and credit cards, Mastercard, and Maestro card. These are internationally recognised payment methods and are widely available.
The bookmaker only accepts US Dollars as the only currency to be used by customers. It does not accept any other currency. If customers deposit in a different currency, they should be ready to pay for the conversion rates. All deposits made to TopBet customer accounts are instant but for withdrawals, they take about 3 to 5 days to be processed.
Customers may experience some problems when trying to withdraw their funds from their accounts. When this happens, there are a few ways to handle the problem. The bookmaker states that it cannot process a withdrawal from a customer’s TopBet account without verifying the payment methods. One of the ways of verifying a withdrawal method is checking the name match. All customer’s details on the payment method used should match the details on the TopBet customer account. If the details don’t match, then the bookmaker will withhold the withdrawn funds, thus the problem in withdrawing. Customers may also be asked to send supporting documents to verify their identities, before they can be allowed to withdraw.
If the bookmaker suspects any fraudulent activity in customer’s account, then it will not hesitate to deny them access to the funds. Until they can clear their doubts, the customer will experience problems when withdrawing.
The minimum allowed withdrawal is $10 in all the acceptable withdrawal methods at TopBet, customers will experience difficulties when trying to withdraw any amount below $10. They should instead try to top up their withdrawal amount to a minimum of $10.
If customers’ still experience difficulties withdrawing their funds, even after trying out all these possible solutions, then they should contact the support at TopBet for assistance.
The customer support at TopBet can be reached through various ways. They have put up various contact details to reach them on the ‘contact us’ page of the bookmaker’s website. TopBet can be reached through a phone line, with the number displayed on the website. The phone number provided can be used by all customers from different parts of the world. The phone support is available throughout the day; 24 hours a day.
TopBet has also put up various email addresses to make it easy for customers and marketing partners to contact the support team. For any enquiry, the support team can be emailed through the addresses displayed on the TopBet website. Emails take a lot of time to receive a response and therefore for emergency cases, customers should consider using other communication channels such as phone support or live chat to receive quick attention.
The bookmaker can also be reached through a live chat. However, customers need to sign up to reach the live chat support. They need customers to first create a TopBet account with the bookmaker or log in to their accounts to contact the support team. Live chats receive an immediate response and can be therefore be used by customers who require immediate attention from the customer support.
The customer support agents across all channels are very friendly and they easily provide solutions to customers’ queries.
The live chat at TopBet is one of the fastest ways to contact customer support. Although the fact that customers need to sign up or log in to their user accounts to contact the TopBet support may be viewed as a disadvantage to non- customers who may have questions about the bookmaker. Most online bookmakers have their live chat support readily available for both customers and non-customers to use. The move by TopBet to force non-customers to sign up to reach the live chat support is rather unusual for customers, as most prefer to freely enquire and seek assistance without creating betting accounts with bookmakers. However, their live chat service is top- notch and customers receive attention in less than 2 minutes. The live chat support agents are very friendly and polite and they are also keen on providing answers to all customers’ queries.
TopBet offers quite a number of sports events in their betting coverage. Their betting coverage is very extensive and it also covers live betting markets. Customers can enjoy the wide betting coverage and place as many bets as they wish on the various sports events. Such sports events include Hockey, Rugby, Football, Baseball, Basketball, Golf and Boxing. All these sports events have dozens of betting markets that make up the betting coverage so extensive. However, with the wide betting coverage, the bookmaker does not offer live streaming of sports events. But there is a live betting feature where customers can bet on ongoing sports events.
In-play betting is also referred to as live betting. This is a betting feature by bookmakers that allows its customers to place bets on sports events that have already commenced. TopBet also has this feature on most sports events. There is a live betting page on TopBet website and all the sports events that have the live betting feature are available here. On this page, customers can see all the current statistics of the game and the various live betting markets and their odds. It is important to note that the odds change very quickly as the events are played and therefore customers must also be quick in placing the live bets to avoid getting an expected odd. TopBet also allows customers to bet on the dozens of betting markets available on the live betting page.
Although the bookmaker does not have a TopBet Android app or an iOS app, its customers can still enjoy betting on their smartphones using the bookmaker’s mobile site. The mobile site is simply TopBet’s betting website accessed on a mobile phone. Using a mobile phone browser, customers can visit the TopBet website and the website will open in a mobile phone version, which is easier to navigate on the phone. The TopBet mobile site can be accessed using any type of smartphone or tablet. It is easy to navigate and customers can place all bets including live bets on their mobile phones. Customers can also claim the bonus offers at TopBet, while using TopBet mobile site. It is user-friendly and allows customers to bet on any sports event on the move.
With the mobile site, customers get the same experience as betting on a computer or using an app. However, we hope that in future the bookmaker considers having a TopBet Android app and an iOS app for its customers.